Strategic Plan

2017 kicks off a strategic planning year. With your help, we’ll create a plan that will guide our service focus for the next three years. Check back at for updates throughout the process. Email Library Director Julie Milavec at with questions.

January – March 2017: Information was gathered from staff, community stakeholders, residents, and the Library Board of Trustees through online surveys, in-person interviews, and small focus groups.
See what we heard here:     Surveys      Focus Groups      Staff & Board Brainstorm      Teen & Tween Groups      Key Stakeholders

April – May 2017: The Downers Grove Public Library’s Strategic Plan 2017-2020 comes before the Board for approval in two parts: One Page Strategic Plan and full Strategic Plan, including Action Plan.

The One Page Strategic Plan is a communication tool for Board and staff to convey the Values, Purpose, Core Services, and Strategic Focus to community members. Easily memorized and quick to read, it can be used as a handout, poster, or conversation prompt. The library management team compiled, condensed, and edited based on information gathered January-March 2017. The Library Board of Trustees approved the One Page Strategic Plan on May 24, 2017.

The full Strategic Plan, including Action Plan, will be presented to the Board later in the summer. The Action Plan will list goals, objectives, and actions, with measurable outcomes and target dates for completion, which address the Strategic Focus areas. It clarifies what resources are required to reach the goal. The Action Plan is primarily an internal document to guide the library’s planning, budgeting, and delivery of services and resources.

See the One Page Strategic Plan

Summer 2017: Strategic plan outreach committee, made of multiple staff members, will compile responses and organize common themes and ideas. The management team will draft a plan for review by Library Board of Trustees.

Fall 2017: Following Board of Trustees’ approval of the goals, objectives, and strategic tasks, the final plan will be announced and posted. At that time, you’ll begin noticing gradual changes as we start implementing our tasks.